How Tokmanni transformed 80% spend on operations to 80% spend on new development

Business Goals

Tokmanni is the largest nationwide variety discount retailer in Finland. Even with the current market situation impacted by Covid-19, Tokmanni is growing in both traditional brick-and-mortar stores and on the web, breaking the one billion euros revenue in 2020. The earliest stores, which are now part of the Tokmanni chain, were established in the '70s, and growth has been steady ever since. As a company with over 30 years of IT history, Tokmanni has many legacy systems and integrations between those systems developed for the need case-by-case.

As always, legacy is a burden. At some point, 80% of the resources, own and external, were dedicated to solving problems that arise from piece-by-piece integrations. In their renovated cloud-oriented strategy, Tokmanni decided to change that - with help from Frends.

80% of our IT resources in integration went to operating and ensuring integrations work. Only 20% of the time, we developed something new. With Frends, we transformed that into 80% of development and only 20% is required for Ops.

Toni Eriksson, IT Manager, Tokmanni

Integration challenges

As one could guess, a retail chain with decades of history had many on-premises systems glued together with tools of different times. The challenge to migrate these to Frends iPaaS wasn't technical - it was the time of IT and business people. So how to find the one who knew why and how these worked? How to redesign the processes to be more resilient and reusable?

Composable processes and business functions

Tokmanni's new integration processes are composable. A composable process, for example, is composed of parts like the "Order to WMS" process, which is now a reusable component parametrized in the process. In addition to reusable pieces of processes, Tokmanni began to implement reusable business functions, also known as internal and external business APIs. Frends iPaaS supports reusable business parts, a visual low-code approach, API hosting and API management. All of which are features required to make this productivity leap.

With Frends, Tokmanni could also enable IT admins and Business IT users to create integrations and, most importantly, monitor and see everything occurring within their critical business processes. Transparency results from Frends low-code approach and "coding" language, a standard and familiar process definition language from Microsoft Visio and other products with BPMN2.0 support.

Hybrid architecture paves the way to the cloud.

Tokmanni's new strategy is cloud-oriented. Therefore, for new business applications, Tokmanni chose only cloud-native systems. As in any enterprise of this size, all the systems cannot be changed in a big bang. Therefore, Frends' ability to support hybrid architecture is crucial. Systems can be part of overall process integration and automation in on-premises or cloud without the burden of making the firewall look like Swiss cheese.

Tokmanni hybrid architecture

Results

Reusable components, APIs, and reusable process parts have reduced implementation costs.
Production problem-solving time is 12 times faster (from 6h to 30min).
80% Operations and 20% development transformed to 80% of development and 20% of operations.
"Frends offered us peace of mind, we can trust that the Frends works and even when something is wrong in our systems, we can rely on Frends, that any problem is just a minor obstacle and solved fast."

In the end - with the cost-efficient enabling of digitalization and automation - Tokmanni ensures that it can be ahead of competitors in consumer prices.

Suosittelija:

80% of our IT resources in integration went to operating and ensuring integrations work. Only 20% of the time, we developed something new. With Frends, we transformed that into 80% of development, and only 20% is required for Ops.

Toni Eriksson

Referenssin infoboxi

Tiedot

Tilaaja:	Tokmanni
Toimittajan yhteyshenkilö:	Pekka Soikkanen

Lisätietoja

Yritysprofiili Frends iPaaS kotisivut

Tagit

Jos tarjontatagi on sininen, pääset klikkaamalla sen kuvaukseen

Siirry yrityksen profiiliin Frends iPaaS kotisivut Yrityshaku Referenssihaku Julkaisuhaku

Frends iPaaS - Asiantuntijat ja yhteyshenkilöt

Jukka Rautio

CEO


	jukka.rautio@frends.com

Asmo Urpilainen

Chief Technology Officer


	asmo@frends.com

Juha Moisio

Head of Partner & Global Sales, VP


	Global Partners
	juha@frends.com +358 40 739 1412

Frends iPaaS - Muita referenssejä

ReferenssiFrends strengthens Visma Aquila’s integration business

Frends, the leading Nordic integration platform provider, is delighted to announce its partnership with Visma Aquila. Visma Lue lisää..

Tilaaja suosittelee!

Tagit: Tietohallinto, Integraatiot, IT, +4 muuta

ReferenssiFrends ja Evitec yhdistävät voimansa toimittaakseen kestäviä ja tehokkaita integraatioita pankki- ja finanssialan toimijoille

Johtava pohjoismainen integraatioalustan tarjoaja Frends julkistaa kumppanuutensa pohjoismaisen finanssi- ja pankkialan Lue lisää..

Tilaaja suosittelee!

Tagit: Tietohallinto, Toiminnanohjaus ERP, Integraatiot, +4 muuta

ReferenssiFrends ja Lemonsoft solmivat kumppanuuden integraatioiden hallinnan tehostamiseksi

Frends, pohjoismainen integraatioalustan tarjoaja, ja suomalainen ohjelmistoyritys Lemonsoft Oyj, ovat solmineet kumppanuuden. Lue lisää..

Tilaaja suosittelee!

Tagit: Toiminnanohjaus ERP, Integraatiot, IT, +2 muutaFRENDS, iPaaS

ReferenssiMTV:n käyttöönottama Frends iPaaS tuki pohjoismaisen lähetystoiminnan keskittämistä ja teknisen velan vähentämistä.

MTV:n käyttöönottama Frends iPaaS tuki pohjoismaisen lähetystoiminnan keskittämistä ja teknisen velan vähentämistä. Lue lisää..

Tilaaja suosittelee!

Tagit: Asiakkuudenhallinta CRM, Tietohallinto, Integraatiot, +12 muuta

ReferenssiBN Bank renews its integration architecture with Frends iPaaS

BN Bank is among the forerunners in Norway's banking industry, utilizing digitalization and robotization. By adopting Frends Lue lisää..

Tilaaja suosittelee!

Tagit: Asiakkuudenhallinta CRM, Arkkitehtuuri, Integraatiot, +9 muuta

ReferenssiBluefors, a market leader in cryogen-free ultra-low temperature systems, has enhanced data transparency and monitoring

Finnish Bluefors is the world leader in manufacturing cryogenic measurement systems, cryocoolers, and other cryogenic product Lue lisää..

Tilaaja suosittelee!

Tagit: BI ja raportointi, Tietohallinto, Integraatiot, +6 muuta

Frends iPaaS - Muita bloggauksia

BloggausFrends' Partner of the Year nominees announced

Frends is thrilled to unveil the shortlist of five partners nominated for the Best Partner of the Year award. This annual Lue lisää..

Tagit: Integraatiot, FRENDS, frends ipaas